top of page

Website Privacy Policy 

​

TTTaxis – Privacy Policy

Last Updated: 18/11/2025

​

TTTaxis is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect your data when you use our taxi services or our website.

​

1. What Information We Collect

We may collect:

  • Your name, phone number, and address

  • Pickup and drop-off locations

  • Journey details and booking history

  • Payment information (if applicable)

  • Website and cookie/analytics data

  • Any information required for licensing and safeguarding compliance

2. How We Use Your Information

We use your personal data to:

  • Process and manage bookings

  • Provide safe and reliable transport

  • Comply with licensing, safeguarding, and legal obligations

  • Improve our website and services

  • Communicate with you about bookings or issues

  • Support police or safeguarding investigations

3. Legal Basis for Using Your Data

We process data under:

  • Contract – fulfilling bookings

  • Legal obligation – licensing and safeguarding compliance

  • Legitimate interest – service and safety improvement

  • Consent – cookie and website analytics

4. Sharing Your Information

We do not sell or share data with advertisers.
We may share information with:

  • Police or safeguarding agencies

  • Local licensing authorities

  • Payment processors

  • Technology partners who support our booking systems

All third parties must comply with UK data protection law.

5. Data Retention

We keep your data only as long as necessary:

  • Booking records: up to 12 months

  • CCTV/dashcam (if used): 28–30 days

  • Licensing-related data: as required by law

Data is securely deleted afterward.

6. Your Rights

You have the right to:

  • Access your personal data

  • Ask for updates or corrections

  • Request deletion (where permitted)

  • Object to certain types of processing

  • Withdraw consent (for cookies/analytics)

  • Complain to the ICO (www.ico.org.uk)

7. Cookies

Our website uses cookies to improve functionality and analyse traffic.
You can manage your cookie preferences via your browser settings.

8. Data Security

We use strong security measures including:

  • Secure data storage

  • Restricted system access

  • Encryption where appropriate

  • Staff/driver data-handling training

9. Contact Us

If you have any questions about this policy:

TTTaxis
8 The Crescent, Kirby Stephen, CA17 4AF
Email / Phone: terry@tttaxis.uk

bottom of page